Original Post — Direct link

New update and new battlepass, I purchase till level 100 but I can't recive all the battlepass reward.

almost 2 years ago - Ubi-TheBerry - Direct link

Hey @cloudragon11

Thanks for reaching out!

I've gone ahead and moved this into Rainbow Six: Siege as this was originally posted to Rainbow Six: Extraction.

Please could you share more details on this?

May we please know exactly what Battle Pass rewards are missing?

Are you able to share any screenshots of what's missing at all?

Thank you!

almost 2 years ago - Ubi-TheBerry - Direct link

Hey @Deadline-MOON,

Apologies for any confusion with our response to your case.

We advise players to refer to the forum for updates when available, this doesn't necessarily mean we have created a post on the back of your case as for mass, under investigation issues, one tends to already be available and we're already actively providing updates.

As we're a little behind here due to the volume of contacts, we haven't yet been able to collate all reports into one thread, but this will be coming over the coming days and any news will be shared there when it is available.

I hope this makes things clearer.

In the meantime, our investigation remains ongoing.

almost 2 years ago - Ubi-Boost - Direct link

@XxXniniaXxX Hi there! Welcome to Discussions! Are you still missing all your Battle Pass tokens from the previous levels? A fix was deployed for this earlier today, but we'd be happy to take a closer look if the issue persists.

almost 2 years ago - Ubi-Mark. - Direct link

Hello @Vampyre26,

Thank you for the update and I'm sorry to hear that you are still experiencing this issue following the hotfix deployment.

Can you please provide us with a few screenshots of this occurring, so we can re-open the investigation?

Many thanks and if you have any additional questions, please let us know.