I've been having this problem for at least a week now, and nothing works no matter what I try.
In browser, in Ubisoft connect, in game, on phone, on other computer, on other network, everywhere I try I always get some random bunny error message.
- I have enough money in my account.
- My address matches.
- I am in the right country (Austria)
- I have tried other payment methods. (Different Bank, Different card, Paypal)
- I've done all the foolproof stuff in the FAQ.
- I waited at least 3 days to make sure there was no problem with trying too many times.
- I talked to support, but they just parroted what was written in the FAQ and then disappeared.
It's kind of funny that I have to go out of my way to give them money...
I even disconnected my linked accounts (Steam for example) because a post from 2018 suggested it... so I'm really desperate.
If anyone had this problem and it was solved, please help me how you did it.
Thanks for your help. VZB227