[2023] I've lost all my game data

Hey @BalaisAChiotte

It doesn't look like you've played the game at all on this account until this year. Are you sure you don't have a 2nd account that has the game on too that you played on?

If you are unsure, you can just go to the forgot password option on login and enter any other email addresses you own and see if you receive a password reset email, or we can search for emails/usernames for you, but you'd have to reach out on a private channel to avoid posting private info on the forums.

Hey,

I can see when the game was activated in too, but I've never seen a case like this where there's no data showing for the account and everything seems to be missing, which is why I wondered if there is another account that has the game on too. I have noticed and can see you bought credits some time ago too, which does suggest something is wrong here. You haven't had a console account linked to this account before and unlinked it and linked that to another account have you?

Hey there,

Could you please have a look as of today?
If it persists, please contact us through the Help Website, so we can have a further look for yourself.

Thanks!