Originally Posted by Luna.DEMO
I've noticed today that my club challenges section on my uplay overlay is missing, as well as post game windows don't show anything regarding renound/level status, alpha pack or battle pass status before returning to the menu. Instead it has a perpetual "synching data" prompt.
Has anyone else been facing this very recently? How can this be fixed?
Hey there.
I'm sorry to hear about this issue.
We are aware that some software may interfere with the Uplay PC overlay.
One way to solve this is to disable all background applications while you are playing a game with Uplay PC. You can find an FAQ that shows you how to do this here:
http://support.ubi.com/en-GB/faqs/000025721
If you use MSI Afterburner, please try the following:
- Make sure your version of RivaTuner Statistic Server is up to date.
- In the RivaTuner Statistic Server settings, set Custom Direct3D Support to enabled for Uplay enabled games.
This should allow you to use the Uplay PC overlay.
Originally Posted by Luna.DEMO
One more issue is that all the content I claimed through the club rewards are missing as well.
If possible can I ask you to provide screenshots showing the items you've unlocked in the club missing from your inventory? They appear to be unlocked from our end so if we can confirm you don't have them too we can see if we can manually unlock those for you.