Original Post — Direct link

I get no sound at all with just Rainbow Six Siege. I have done the usual disable audio devices that should not be used, made sure the App Preferences are to the my headset. I am using the Steel Series 7 Wireless and everything is up to date.
The only thing that fixes the sound issue is if I either reinstall Siege or Verify the Files.
what is the fix here.

about 2 years ago - Ubi-Perseids - Direct link

@TastyPantalones Hello! Welcome to Discussions!

I'm sorry that you're having trouble with the sound not working in your game! That makes it pretty much impossible to play, so let's see if we can get this figured out. You mentioned that it works when you reinstall the game or verify the files, could you let me know how long before the issue comes back? Does it seem like anything might be causing this to happen? For example, does the headset lose battery/need to be plugged in, and from that point on you don't hear the sound?

As a first step, please give the steps in our guide here a try. These steps can help us rule out what could be causing the issue, or narrow it down further. As a next step, please go through the troubleshooting in our FAQ here. If the issue persists after trying those guides, are you able to try finding a different headset (or even earbuds) to plug into your PC temporarily to see if you're able to get sound or not? Please let me know!

Thank you!

about 2 years ago - Ubi-Perseids - Direct link

@TastyPantalones Got it, thanks for the update! Were you able to test out a different headset, or a pair of earbuds, to see if you had any sound then? Also, if you can play without the headset and use speakers instead, does this issue persist? Please let me know, thank you!

about 2 years ago - Ubi-Dastan - Direct link

Hey @TastyPantalones thanks for the reply and the update!

I have forwarded your information to the team, so they can investigate this regarding the Vulkan version of the game. Once we receive any new information about it, we will post them to the known issues list.

If it's convenient for you, you can play with the normal version of the game. 🙂

Should you have any further questions, please let us know!