Original Post — Direct link
Me and a couple of mates have been running into a problem where if one of the people in the game switches to another app (e.g. YouTube, Netflix), the entire server hangs until they disconnect, and if you leave you still get hit with a leaver penalty. One of us have recently received a 24-hour ban because of this, leaving the game virtually unplayable with how often this happens. Searching on Twitter for "@Rainbow6Game lobby" shows plenty of other people with the same problem.

There didn't seem to be any official bug report on R6Fix about this, so we've now posted one. I'm reposting here though to make sure anybody having the same problem contributes/confirms the bug on the official report though, since then it'll be more likely to be fixed, since they won't look into it unless 10 people have confirmed it's a problem.

https://r6fix.ubi.com/live-server/LI...Screen_Frozen/

Thanks!
almost 4 years ago - UbiKoality - Direct link
Hey there, BallistiX09! Thank you for taking the time to write this post and get this reported. I'm glad to see that you posted on R6Fix, as it's a great resource to utilize when reporting bugs and other in-game problems. I sincerely apologize for any inconvenience or frustration that you or your friends may have experienced as a result of this.

First, in regards to the bans you mentioned, these are the result of the automatic abandonment system in-game. Any time a player disconnects from a match, even without meaning to, they automatically receive a temporary ban and a renown/rank penalty. Since this is an automatic process, Support is not able to control it. I can, however, share this instance and your feedback with the team as I understand receiving these penalties can be frustrating in situations like these. Second, has this always been a problem, or did you all just notice it happening after a recent update? I would be glad to share this information with the team.
almost 4 years ago - Ubi-Orion - Direct link
Originally Posted by BallistiX09
Hey, no worries! I totally get that the bans are automatic, but the problem is that there's no way to appeal them, even if you've got proof of the problem happening. Some sort of appeals process would at least help while this is being fixed.

I'm not too sure exactly when this started happening since we've only just started playing again a few months ago, but it's definitely recent I think since we never had this problem before until we started playing again.

Thanks!
Thanks for the report! As you've already shared this to R6Fix I won't duplicate the report to the Siege team and leave it in their safe hands but nevertheless thanks for flagging this with us.