[2021] [Ubisoft Account]Holiday Pack gave me a duplicate

Hey TriangleKitKat, thanks for reaching out and bringing this up.

As it stands, I can confirm that we have received multiple players reporting the issue and it is currently under investigation by our development team.

As soon as we will have any further updates coming up, details will be posted here, in our official forums, so keep an eye!

Originally Posted by TriangleKitKat
I guess I will have to forget about my holiday pack.

Hi again TriangleKitKat!

I am afraid we do not have any updates on this just yet, however as soon as we do, information will be shared here, in our official forums, therefore apologies if this has been taking longer than initially anticipated.

Originally Posted by TriangleKitKat
Eii yo, let's make this a world record for the longest update regarding the bug. Let's go!!!

Hey there,

Thank you for your update, I can assure you that this is still actively being investigated by the team but currently there isn't an update

Once we have an update we will let players know

Many thanks for your patience

Originally Posted by TriangleKitKat
We did it, boys! We are about to reach a new season and fix hasn't been deployed yet. Will we reach a year? Let's go!

Hey TriangleKitKat, thanks for getting in touch.

I've double-checked it however I am afraid we do not have any updates on the matter just yet.

I can confirm that your details been forwarded accordingly and once again - sorry if this has been taking longer than initially expected.

Appreciate you for bearing with us in the meantime and if you have any further questions, let us know.

Hey TriangleKitKat, apologies about the delayed response from our team.

This particular matter has been resolved and you should no longer receive duplicates if you do not have any particular operator.

Apologies about the inconvenience this may have caused and if you have any further queries, let us know.