[2020] authenticating the ownership of this product

Originally Posted by pumzing
i have bought rainbow six seige on uplay and it said that i didnt have owner ship of this game

Hello pumzing!

This error is caused when the account you originally used to activate the game, is different to the one you're trying to sign in with now.

Are you aware of any alternative Ubisoft accounts you may have?

If you're having trouble locating the game please contact us through our Support Site or Facebook and Twitter so we can take a closer look.

Originally Posted by Xerox22hun
Hey please somebody help me with this issue, I bought the R6 on steam a while ago I wanted to play a bit but then I got a message "This will bind the following products to your ubisoft account...." R6 & R6PTS. After I click continue i gives me another window with the actual error that says " There was a problem authenticating the ownership of this product. please contact the support for help."
Somebody please help me!

Hey Xerox22hun!

I've merged your thread with this one as they're the same issue.

Please refer to my previous response on steps to check and how to get in touch with us directly so we can help locate which account the game is activated on.

Thank you!

Hey sqrungle,

Thanks for reaching out to us and I am sorry to hear about the issue you ran into.

In regards to Uplay PC client, try launching it with Administrator rights (if you haven't already) to see if it opens up.

If that doesn't help, try whitelisting both Uplay PC and Rainbow Six: Siege clients from your Antivirus.

As a last resort, if you do happen to have BitDefender, try disabling 'Protection Shield', but only during the time you want to play the game.

Keep us updated and should you have any questions, let us know!