[2020] [Ubisoft Connect]Unable to claim Rewards connected to other Ubisoft games

Originally Posted by IGuy2810
I own both Steep and Splinter Cell Blacklist but I am unable to claim any of the rewards related to those games featured in Siege. I thought at first that I need to play those games like GR Breakpoint and The Division 1 and 2 but it still didn't unlock them.

Hey there,

How much of either game have you played as you do need to rake up a couple of hours to qualify for the skin / charm.

If you're able to provide evidence of game time / mission completion via screenshot we'd be more than happy to take a look!

Hi everyone, sorry to see you have yet to receive other Ubi game charms in your Rainbow Six Siege game.

I have merged two of these threads together as they are about the same issue.

To be eligible for a charm you need to have played the game for around 2 hours in most cases. As this issue revolves around missing content, we ask players to get in touch directly through our support website so we can verify your account and check your account detail.

We are usually able you previous played Ubisoft games and can see your total play time, at least for some of our more modern titles.

Please see our post on what to do about this, what we need from you and how to contact us about this through our support website here and we should be able to assist each individual more quickly then over the forums -
https://forums.ubisoft.com/showthrea...from-your-game