[2021] Twitch prblems

Moving to player support

Originally Posted by PIK_-_EightOZ
Why can't I get account activation to work on my Ubisoft account?
It says "An error has occurred while enabling rewards. Please contact Customer Support".

Hello there,

Welcome to the Forums!

I'm sorry you're unable to activate Twitch Drops.

Please refer to our ongoing Sticky Thread on this issue, available here.

There are troubleshooting steps to try and if the issue persists, please comment on the Sticky Thread itself so we can update the team.

Thank you and sorry for any inconvenience

Originally Posted by Crooked_Boii
I supposed to have 4 esport packs and I only received 2 and I really supposed to have more cause I watched twitch all day yesterday still didn’t get any more packs y’all are going to lose players to this the game is already messed up by cheaters that y’all won’t ban

Hey Crooked_Boii, thanks for reaching out and welcome to forums!

It's very likely that your content will not be available in-game right away and there's a strong possibility for a delay, as this has been reported by a number of players and is something that our development team is looking into, therefore apologies about any inconvenience this may be causing.