Original Post — Direct link

Title.

The Frost Raptor charm is a reward for reaching 3 confirmed bugs through the R6Fix program. There has been no announcement that this initiative has been stopped.

This is different to the incentive program announced during the Year 7 reveal which rewards alpha packs.

My account is eligible for the reward (I have 7 total confirmed/fixed bugs) and I have not received the charm. I have spent over a month back and forth with Ubisoft Support without any actual resolution. I even had the dev team on R6Fix direct me to ask support for help, since the dev team apparently cannot grant the charm - surely they would've just said the charm is unavailable now if it wasn't available?

From my understanding, the charm requires a code received via email, yet I have waited and not received the code.

All I ask is for confirmation on whether the charm is actually still available or not. And if so, just for it to be granted to my account.

about 2 years ago - Ubi-Milky - Direct link

Hello @pwn_believable thank you for getting in touch with us.

The Raptor Legs charm for the bug hunting incentive ended with the release of Year 7 and our changes to the bug reporting initiative. Any players that were eligible pre-year 7, should have received an email from us confirming they were eligible, then the charm would have been delivered to their account.

As we have now entered Year 7 the Raptor Charm is no longer available since we changed the incentive of the Bug Hunting scheme and Ubisoft Support and the Siege team are unable to add this to your account or make any exceptions regrettably.

To see what changes were made to our R6Fix bug hunter rewards scheme, please see our article here >> https://www.ubisoft.com/help?article=000062790