Original Post — Direct link

While playing games of ranked and unranked of r6 my game would suddenly freeze and I wouldn't be able to do anything leading to me alt f4-ing the game and starting it up again. However, sometimes it just wouldn't allow me to reconnect to the match or if I crashed/froze early enough the game would inevitably be canceled game. I am now on a 2 day abandon sanction because of this.

When the game crashed it tells me no errors upon relaunch but when I have issues reconnecting I get the error code 4-0xFFF0BE25

I have reinstalled the game, made sure my drivers were up to date, and am on a wired internet connection.

almost 2 years ago - Ubi-Milky - Direct link

Hello @vague_chaos

If playing on PC, could you please open your gamesettings.ini file in a text editor, then change the value "UseProxyAutoDiscovery" from 0 to 1 and then save this file. We also recommend the following guide > https://ubi.li/YPwnl

If you continue to see this error code after following these steps, please let me know. Whilst we can not guarantee you will never see this error code again and disconnection, you shouldn't be experiencing it every day on each game session.

To help with our Siege teams investigation into these 4-0 error codes, can you please let us know the following? >> 

- What 4-0 error code do you receive?
- Platform?
- Time of incident? 
- Regional location? 
- Internet Service Provider? 
- Data centre connected to? 

almost 2 years ago - Ubi-Nacho - Direct link

@vague_chaos Hi there!

Sorry to hear you've encountered this issue again. Thank you for providing these details for us.

Could you please follow the steps advised above by Ubi-Milky, this will allow us to rule out some common possible causes? Should you happen to encounter the error again once the steps have been completed, please reach back out. If you require any further assistance with any specific step, we'd be happy to help.

Many thanks.