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I wrote to Ubisoft support about 8 weeks and 4 week ago via a ticket asking for help with my missing Battle Pass. I havent heard anything since the 8 weeks despite frequent inquiries.
I wrote to Ubisoft support about 8 weeks and 4 week ago via a ticket asking for help with my missing Battle Pass. I havent heard anything since the 8 weeks despite frequent inquiries.
Hello @Sayuri-AOS. I'm sorry to hear its taken Support a long time to get back to you.
We're currently receiving more requests than usual, which can lead to delays in replies. We'll reply to your case as soon as possible. Apologies for the inconvenience.
Thanks for reaching out guys, as noted, we are experiencing higher than normal contact levels across our support channels.
We appreciate this is frustrating, but kindly ask that you remain patient while we work on responding to everyone's queries.
We are unable to expedite your case via the forums.
Thank you for your understanding!