[2020] Latency/Ping Issues since Shadow Legacy update

Hey, SitaNVGS!

Sorry to hear that you are receiving higher pint than normal. Can you confirm which platform you are playing on please?

Originally Posted by denvx.
If you experience same issue, please contribute it on R6Fix https://r6fix.ubi.com/live-server/LI...vers_and_ping/

I reported it but it needs 10/10 to be confirmed...

Hey! Awesome suggestion to contribute to this. We do always ask that basic connectivity troubleshooting is complete so we can rule out your connection.

This is a known issue that is being investigated at the moment.

Originally Posted by denvx.
Yeah i agree, i lost many days and it's not even our fault, there should be recompensate for this.

I am afraid we do not have any compensation that we can offer at this time. If compensation was to be offered it would be sorted by the Siege team directly.

Originally Posted by SitaNVGS
I understand, but it still is somewhat of a disappointment. But as I have said, that's life.

Once again I am thankful for the confirmation that the Siege team is aware of the issue. Also, issue on R6Fix already has 9 of 10 reproductions, so hopefully it will be also recognized there. It seems like problem is limited to R6: Siege and few ISP providers.

Hopefully, it will not take too long to get fixed.

Hello everyone,

Sorry you seem to be experiencing higher ping than usual after the latest update.

As well as running through the usual connectivity steps to help improve you ping and connectivity -

PS4 - https://ubi.li/12soI
XB1 - https://ubi.li/dy5LX
PC - https://ubi.li/YPwnl

Previously we noticed that enabling Vsync 2 Frame in the settings would decrease the ping. In some cases disabling Vsync returned the ping to normal.

Please also make sure you have updated your GPU drivers too as Nvidia released an update today.

To download the latest Nvidia drivers, follow this link -
http://www.nvidia.com/Download/index.aspx

To download the latest AMD drivers, try this link -
https://support.amd.com/en-us/download]AMD

Let us know how you get on after trying these steps.

If you happen to know which data centre you are connected to Siege with, you can check your Ping score on this website whilst running the game, to monitor anty improvements after trying our troubleshooting steps -
https://www.speedtest.net/

Hello denvx. Im sorry these steps did not seem to help you.

You have an excellent ping on your computer, what platform is it are you playing on?

Your internet connection speed seems fine but your connection to our server must be affected. Do you know what data centre you are connected to you can check this if you are a PC player? Also what area do you live in please?