[2020] [Connectivity/Multiplayer]game disconnects me from the server then bans me

Originally Posted by B4raaGamer
This issue has been happening for a while now , the game would usually kick me every other round , which i dont really mind , but today it decided to ban me for a straight 24 hour , what am i supposed to do to fix this issue , and is there any way the ban can be lifted?

Hello, I'm sorry to read you received a 24 hour sanction! We are unable to reduce / remove the sanction, however we can discuss why it happened to try and prevent it from happening again.

- When disconnected, do you receive any particular error message?
- Is there any pattern to the kicks? For example, always the 3rd round or always the same map
- Does you ping heavily increase before being kicked?

Thank you!

Originally Posted by B4raaGamer
thank you for replying
- When disconnected, do you receive any particular error message? yes but i dont really read it , its one of those 0x-00000001 messages
- Is there any pattern to the kicks? For example, always the 3rd round or always the same map? no not really , it could happen every game or just not happen it all , random
- Does you ping heavily increase before being kicked? no , my ping stays between 90-120

Hey there B4raaGamer,

If you're able to capture the full error message you receive it would certainly be beneficial to our investigation into this.

However, in the meantime, please give the steps in our connectivity guide a try to see if there are any changes or improvements.

Thank you!