Original Post — Direct link
Uniforms and headgears reset to default after exiting game
over 3 years ago - UbiKoality - Direct link
Hey GardenofEden91! I'm sorry to hear that you're experiencing this problem in Rainbow Six Siege. When did you start experiencing this? What game mode did you play last before you noticed your loadouts had reset? Can you please complete the steps listed here? Although you may not be receiving that specific error, those steps have helped to resolve the same loadout reset problem for other players in the past. You can let me know the results, or you can always contact our support team. Thanks!

HippedOak0608: Thank you for wanting to help! Can you also please try the suggestion I recommended above?
over 3 years ago - Ubi-Milky - Direct link
Hello GardenofEden91, thank you for posting and sorry to see this is affecting you after the latest update.

This issue is caused by a corrupted local save and can often be resolved by replacing it with a new save file.

To resolve this issue we recommend following the steps in the article Ubi-Koality gave above -
https://support.ubisoft.com/en-GB/faqs/000027321

Deleting this file will reset the settings, loadouts and Situation progress, so you will have to set up settings and customisation options.

You will not lose your level, renown, R6 credits, operators or season pass, but you will have to make sure you log in with the same Ubi Club account.

Can I confirm if both of you are PS4 users?