Original Post — Direct link

hello my name is Giovanni F. ( iiTzGeo. )

yesterday i was playing ranked and in the middle of the game i got banned for cheating .. i could continue that match and after that match i was unable to use my account ..

i have never cheated in the 8 years i play r6 ,
on the email i got it said that ; my account got checked manually and thats how i got banned .
my stats does not even reflect cheating so it does not add up .

i hope you guys can help me out and i am up to send any type of info u need to HELP me prove i did not cheat once .

i have 3/4k hours and im diamond (my ubi account is 13years old)

thanks for looking in to my problem

over 1 year ago - Ubi-Clem - Direct link

Hello @iiTzGeo, and thank you for posting.

I'm sorry to hear that you have received a permanent ban in the game.

I'm afraid we are not able to handle your request through the forums directly.
Please reach out to our one-to-one channels to get an investigation going.

You can reach out to us through these channels: Support - Twitter : (https://www.twitter.com/UbisoftSupport)- Facebook

over 1 year ago - Ubi-Froggard - Direct link

Hey @iiTzGeo

Yes, you'll still be able to buy the pass if you get unbanned. There is a delay responding to tickets at the moment but the team working them will get back to you.