Original Post — Direct link
Hello i have not been able to play siege online for about a month and a half , i can connect to siege servers when loading the game up and in the menu but when i attempt to find a game in casual,ranked,custom games,terrorist hunt with friends i can't load into the game with them i keep receiving this same connection failure i have not seen anyone else with this same error code yet so i am stumped i don't know what to do nothing seems to fix this issue i can't get help from any forums because no one seems to have this error code but if anyone has any idea how to fix this or is experiencing this same issue it would be nice to know i'm not the only person experiencing this issue because it is quite frustrating
over 3 years ago - Ubi-Wan - Direct link
Hey there, UnbuiltPeach99, and thank you, White_Mask for sharing your workaround! I'd like to see if this workaround proves helpful in solving the issue for you, Peach. If not, I'd suggest running through these connectivity troubleshooting steps to ensure you have a clear connection to Siege's servers.
over 3 years ago - Ubi-Karl - Direct link
Originally Posted by darthonius
I've been getting this error for about 2 months now. I'm bored now. The game seems to be more harmful than even the worst virus. Every time I want to get support, you keep sending the same stupid article. I hope the problem is fixed every time an update arrives, but you are bringing rainbow-themed outfits instead. Either solve the problem or give me back my money and hours spent.
Hey darthonius, thanks for reaching out to us.

As it stands, the previously mentioned troubleshooting steps is something that will help to eliminate majority of connectivity related issues therefore in most of the cases, it is found to be useful.

If that didn't work for you however, please note that as a potential workaround, we can also look at unlinking any unnecessary third party accounts linked to your Ubisoft account as it has reportedly helped those who were experiencing this. In order for us to do so, we would need you to reach out to us via one of the following channels:

1. Support website
2. Facebook
3. Twitter

In the meantime, I can also confirm that this issue is being looked at by our development team who are investigating the matter further. If we will have any updates, details will be posted here, in our official forums, so keep an eye!