Original Post — Direct link
I get this error code. How can I solve the problem?
over 3 years ago - Ubi-Raziel - Direct link
Originally Posted by ertaku
I get this error code. How can I solve the problem?
Hello!

We have started to notice a number of similar error message since Operation Shadow Legacy, and we are investigating.

Please first try the connectivity troubleshooting for your platform -
https://ubi.li/YPwnl

And you have checked to make sure our servers are not currently having problems at the time when you receive these error codes -
https://ubi.li/KHpnO

Please let us know the following to help us with our investigations please -

- What platform you are playing on?
- What is the last exact date and time when this affected you?
- What region do you live in?
- Who is your internet service provider?
- Are you using wired ethernet or WIFI?
- What exactly were you doing in the game when this message popped up?
- Do you receive this error 100% of the time, or only sometimes?

We will then forward this to our Rainbow Six Siege team, so they can get this resolved for you!