[2021] [Bug/Glitch]Voice chat problems

Hey there, NotTehBest! I'm sorry to hear about the problems you have been experiencing with voice chat in Rainbow Six Siege. I'm sure this has been both exhausting and annoying to deal with, especially considering how big of a part voice chat plays in the game itself. Moving forward, I would strongly suggest completing all the steps listed in our technical troubleshooting guide if you haven't done so already. Those steps are quick to complete and tend to resolve various technical problems, improve game performance, and can even help correct bugs. Additionally, please complete the steps in this post as they directly address VOIP problems.

If you do not notice any improvements, I would suggest uploading your MSinfo file in a case at support.ubi.com. From there, our technical team will be able to investigate this more in-depth and provide additional specialized assistance to improve your overall gameplay experience. Thank you for your continued patience in the meantime!

Originally Posted by NotTehBest
I can not do that, since I get this message.

"In the light of the current situation, we are temporarily restricting our support to live chat only.

Ensuring our teams’ health and well-being is always one of our top priorities. We are monitoring the evolution of Coronavirus (COVID-19) closely, and adapting our response as the situation develops. As a result, we are temporarily reducing our email support and moving most of our support to live chat.

We appreciate your patience in this time and invite you to consult our available support articles."

Hey NotTehBest!

Thanks for your response there.

To ease the process, I've already created a ticket for you, therefore if you go to our support website, login to your account and then click on the top right drop-down menu, you will find option 'My cases'. Click on it and select 14303964. There, you can provide information regarding the issue as well as any resolution steps you have already tried, including both of your system files, and we will take it from there.

Should you have any questions, let us know!