[2020] [Missing Content]Beta/fire weapon skin disappeared??

Hey KiddieFister,

Thanks for reaching out to us!

If you are missing any Ubisoft rewards or challenges on some of our modern titles, this is due to the transition from Ubisoft Club to Ubisoft Connect and is only temporary until the 27th October when the transition should be completed.

More details on this can be found here.

Should you have any questions, let us know!

Originally Posted by Clonkex
I have the same issue. Hopefully after the 27th it just magically reappears. Thankfully I already had it equipped on most guns so unless I change skins I'll still have it.

Hey Clonkex,

Yes, it will be all resolved by then, however if you do run into any issues with it, let us know and we will get back to you as soon as possible!

Hey guys.

Sorry to hear you have not recieved this skin yet.

We have been advised that this may take a little longer so after the Ubisoft connect launch. If however you do not receive this by the end of the 28th please open a new case where we will be more than happy to take a look

Hey guys.

Sorry to hear you are still missing this.

We are aware of this issue and are currently investigating.

Please see this support article for updates

Originally Posted by CaptainHox_
Any idea on how to get the charms and skins back? I'm also missing Road to S.I. MPX and Beta fire skin as well. Thanks in advance.

Hey CaptainHox_,

Just letting you know I merged your post with this thread as it is regarding the same issue you are experiencing.

Hope this helps

Hey,

If you are missing any Ubisoft rewards or challenges on some of our modern titles, this is due to the transition from Ubisoft Club to Ubisoft Connect.

A full transition over to Connect has taken longer than originally planned and encountered some issues, but we have a banner posted on our support site (you'll see it in red at the top of the page if you are signed in) to keep players informed we're aware of the issue, and this will be removed once it is sorted.

I apologise for any inconvenience caused.

Please see the sticky thread here regarding missing rewards.