Original Post — Direct link

Does anyone have this problem?

about 3 years ago - Ubi-Viral - Direct link

@anrisssss Hey! The development team are aware of this issue with not getting the Premium Bonus for being on the Premium battle pass track and are actively investigating it.

Apologies for any inconvenience caused.

about 3 years ago - Ubi-Karl - Direct link

Hey guys, thanks for sharing this and just as Ubi-Viral has suggested, it's something our team is aware of and are working on getting resolved.

In the meantime, for reproduction purposes, if any of you encounter this again, it would be great if you could provide us with the Match ID and we will forward it over accordingly.

@Anrisssss - I understand your concern and wish to have it all reimbursed. This is the stance that every player who is affected is seeking for and we will consider what can be done going forward, so apologies about the inconvenience and appreciate for bearing with us for the time being.

about 3 years ago - Ubi-Viral - Direct link

@anrisssss Thank you for these images, it is most appreciated. At the moment this issue is still being looked into.

Apologies for the inconvenience caused.