[2020] [Crash/Freeze]My Game has been crashing for seemingly no reason for months

Hey,

Sorry to hear the game crashes. Do you get a specific error message when it does? Or does the game freeze?

First of all, I would suggest to try the steps found here.

Hey! Thank you for getting back to us, and apologies for the delay.

Intermittent issues are certainly the most difficult to troubleshoot, as you don't know instantly whether the steps have worked. Crashing issues are also difficult to narrow down, but I'm sure we'll get to the bottom of it.

We will do our best to offer you suggestion, however we will need to know a bit more about your PC setup.

Your system specifications look fine to me, I'm sure this is not related to the issue.

Please provide us with the following system files by adding them to a support ticket -

- MsInfo: https://support.ubisoft.com/en-GB/faqs/21216/
- DxDiag: https://support.ubisoft.com/en-GB/faqs/21185/

Please then comment the case number here, and we will review your system files for you. With this we may be able to find conflicting software, error messages, or perhaps outdated drivers / installations.

Thank you very much!

Originally Posted by Krabab_Rules
Although, now that I think about it, I'm not really getting crashes anymore. So setting the game to open with administrative privileges, seems to have fixed it. although maybe I just can't remember it crashing, at least that means it's no longer prone to crashes if I can't remember them happening. If I have any more problems I shall come back to this thread and check the advice again and then I will make a new one I suppose seeing as this one will probably get closed off. Thank You!

No worries, either come back to the thread, or use the live chat option or you can also private message us on Twitter or Facebook if you prefer, and we can link that chat into a support ticket.