Original Post — Direct link

For some reason, ingame, none of the 16 agents that DELUXE PROMOTES, are Unlocked, they are totally blocked, only Hibana Frost, Caveira Capitao Buck BlackBeard Valkirye and Echo. STILL 8 AGENTS BLOCKED OF THE 16, I bought trough steam btw.
WHY ????? WHY THEY ARE BLOCKED???

over 1 year ago - ubi-smash - Direct link

Hey @AkiGonzu! If you are still running into any issues with missing operators from your purchase for the Deluxe Edition, please reach out to our support page here to investigate this further with you one-on-one.

over 1 year ago - Ubi-Mark. - Direct link

Hello @AkiGonzu,

Thank you for the update!

I just checked and I can see that you already received a reply to your case. If you're still experiencing this issue, feel free to update your case, so our team can investigate it further.

If you have any additional questions, please let us know.

over 1 year ago - Ubi-Havoc - Direct link

Hey there @Xeu-Wafer I see your case and have made a note to help move your ticket in the right direction. Please continue to check for any updates on your case and I appreciate your patience.