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[2020] [Crash/Freeze]Game has been crashing since the sugar fright update


Original Post — Direct link
I'm on Xbox One X and ever since the 4gb sugar fright update my game has been acting strange and crashing. When I start the game, it'll ask what profile I'm playing as, then it'll sync data, both of which it has never done before. Then when I try to play a match, it'll crash during that brief black screen when a match starts.
over 3 years ago - UBI-Froggard - Direct link
Hey,

I'm sorry to hear the game is crashing. Can you try a reinstallation first of all?

Please also install to the main Xbox HDD rather than an external one too if possible.
over 3 years ago - Ubi-Milky - Direct link
Hello Shakeyy._. and Richvail12,

Can I ask you both if the audio cuts out from your game for up to 30 seconds before the game crashes?

Can I ask also, do you have the game installed to your internal hard drive or an external one and which version of the Xbox do you have? (How old is your console?)

Once you can let me know these details I will do my best to investigate this further for you.
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