[2020] Game freezes then crash

Hey,

How often are you experiencing this. Have you got the game installed on the main Xbox HDD or an external one?

Does it crash to the dashboard or just remain on the frozen screen?

Can we please ask you to try the steps from the link below:

https://support.ubisoft.com/en-gb/Faqs/000026628

If the issue persists please let us know and we will investigate further.

Thank you.