Original Post — Direct link
So the other night I was playing a ranked game and once the game finished and it was showing the top players, I left and now my rank does not show up when I click on my profile. It will not let my play in a squad because the game is saying I am unranked even though it shows Gold 3 on the main menu, just not when I click on my profile. I tried to play another ranked game and see if that would fix it, but it just froze my game. I was stuck on an infinite loading screen and then it froze.

Anybody know a way to fix this?
over 3 years ago - UbiKoreanBBQ - Direct link
Hi Secunda.! Seeing your rank in your profile has changed a little. It should show the Ranked icon next to your profile picture, and if you click on your profile it does still show your current season's rank and your W/L and K/D for the current ranked season. The second location to see your Rank is via the main menu as you mentioned. You need to go to Play -> hover over Ranked and click on the "More Info" option -> My Rank to be able to see it.

Now, the fact that you are seeing yourself as Unranked and not being able to join your squad is strange. If you could please first start with verifying your game files, this will allow Steam to repair any missing or broken files which could be causing this issue. Please also clear your Ubisoft cache. Let me know how it goes!
over 3 years ago - UbiSushiVamp - Direct link
Thank you greatly for the video and your explanation in the video! It is strange that it is asking you to play the placement matches even though you have already placed also that it is infinite loading and causing crashing. Thank you for all of the steps you have also tried so far!

Would you also be willing to send me a video of you trying to complete a placement match but it not counting for you? Thanks!