Original Post — Direct link

I started receiving this error code every time i start the game some time ago, and was not succesful in finding its meaning. Can anyone who knows that code tell me what it means?

almost 2 years ago - Ubi-Milky - Direct link

Hello @Miszczu_Dioda welcome to the forums.

This particular error code is a new type of error code that has recently affected a handful of players.

I would like to ask what game mode are you trying to play when you receive this 8-0x00000120 error code and at what point in the game - match / lobby does it disconnect you?

Have you also tried changing the data centre you are connected to on PC, to see if it can prevent these error codes, as explained in this article? > https://ubi.li/5aG7a

almost 2 years ago - Ubi-Milky - Direct link

Thanks for the reply @Miszczu_Dioda

Can I check, once you have received this error code at the start of the game when you close this message, are you then able to play and matchmake? Or are you unable to play at all?

Are you also using any kind of VPN software at this time?

Which ISP do you use?

Do you have a screenshot of this error code you can post in this thread?

I am just trying to gather a little more information from you on this error code, so that I may be able to open an investigation into this with the Siege team, thank you.

almost 2 years ago - Ubi-Milky - Direct link

Thank you for answering my questions and thank you for creating a case @Miszczu_Dioda, we will continue to check your files and provide any troubleshooting over your private support case instead of the forums now.

I will take the information you have given us and open a new investigation with our Siege team now, to make them aware of this error code.

over 1 year ago - Ubi-Froggard - Direct link

Hey @d6iablo

Do you also have the "failed to synchronize" message upon launching the game too?