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Second day in a row the entire team got kicked and banned for disconnecting in a game. 1 hour, 2 hours and now 24 hours. No option to reconnect. Please help. Game is basically unplayable if you dont queue quick match.
Second day in a row the entire team got kicked and banned for disconnecting in a game. 1 hour, 2 hours and now 24 hours. No option to reconnect. Please help. Game is basically unplayable if you dont queue quick match.
@hakuna-makata @PestControlMelk Hey folks, I sincerely apologize that you ran into this issue. Can you please let me know if your whole squad was also removed when this happened? Did you get any specific error codes or messages?
Hello pestcontrolmelk, thanks for getting in touch with us.
I am sorry to hear of your abandon sanction, whilst I am unable to lift this for any player, we are investigating this exact situation.
If you have disconnected recently from a game, after experiencing a big lag spike and your whole team disconnected too, we would like to ask you a few questions about this to aid our investigation. Please see our post for more information >
https://discussions.ubisoft.com/topic/129214/server-crashing-and-lag-spikes-experienced-recently-january-2022/