Original Post — Direct link
Twitch drops won't activate for me. I'll click on the Enable in-game Drops with Account Link. on twitch and activate my account and nothing happens. I've watched nearly every major/event since the 2018 invit.. and i've never been able to get drops to work. I've been through the support team at least 6x now and they never are able to help me. I've spent endless hours trying to get this to work and nothing anyone does can fix this. I've done every trouble shooting step there is and eventually support just gives up on me. If any ubi staff can help me with this i'd be really appreciative.. i doubt ill be able to get any previous charms i should have but id really like this to work. you can go through my support history and see ive been trying for years to get this to work.
about 4 years ago - UbiKoality - Direct link
Hello there, Zalg-! I'm extremely sorry to hear that you have been struggling to activate Twitch drops for so long. I'm sure this has been an incredibly frustrating and exhausting situation to deal with and I apologize for the inconvenience. Can you please let me know your most recent case number with our team? I would be more than happy to review it further. Thanks!
about 4 years ago - Ubi-Raziel - Direct link
Originally Posted by Zalg-
13112245 I went through live chat today and they weren't able to help as expected but they said they escalated it so im hopeful but it's been an issue for while
Hello!

That's great news, the next team will look more deeply into this issue for you and find you a solution.

Considering you are being supported fully and I can see it actively being worked on today, let's keep all future discussions in your support ticket for the time being.

Thank you!

Note: I have moved your thread to the PC sub forum.