Original Post — Direct link

Logged in and found out basically all my operators except my year 1 and 2 operators were gone, along with my skins and credits.

almost 2 years ago - Ubi-SpaceCats - Direct link

@thedoger34 Hey there, sorry to hear this happened! For account and Store issues, however, I invite you to reach out to us privately via one of our channels below with a brief description of your issue, as well as any error messages or codes you're receiving.
 
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over 1 year ago - ubi-smash - Direct link

@Cheshire_Cat_12 @pokage_ Hey, you two. Sorry to hear that you are both encountering the same issues with accessing the content in Rainbow Six Siege. If you have already tried verifying your game files and restarting the game, please don't hesitate to reach out to us on our Support Portal with the items and operators you are still missing when logging in, so we can review this with you one-on-one.

Please know if you have already created a support ticket with us, a response time may take longer than usual due to higher contact volume, but rest assured, our support team will get back to you as soon as possible. You can track the progress of your ticket on your account under My Cases. We truly appreciate your patience in the meantime! If any questions you may have, please feel free to let us know here.