Original Post — Direct link

The rainbow six siege servers wont let me connect to them on my account name Deceptionxst but will let me connect on different accounts. Also I’ve bought a 5 dollar currency pack and it wont load on my account.

almost 2 years ago - Ubi-Froggard - Direct link

Hey @YSH_SOSAubi

Just for testings sake, can you try setting up a hotspot using mobile phone data and connecting to the hotspot rather than your WiFi and see if that lets you on?

almost 2 years ago - Ubi-Froggard - Direct link

Hey @YSH_SOSAubi

Thanks for trying that. I see we do have a reopened investigation into this error code. Usually it ends up resolving itself over time and seems to have you stuck in a creating squad status.

Could you try having your friend invite you to game so you get a notification and accepting the invite from there and seeing if this puts you straight through to getting in the game?

If unsuccessful again, could you also let me know if this is the account having the issue (the one you have posted this thread on), and also the time and date on when the issue started for you?

almost 2 years ago - Ubi-SleepyGoat - Direct link

Thank you for giving that a try @YSH_SOSAubi!

I found the support case that you had opened for this issue previously and got that escalated for you. Our team should review your case and help you out soon! I appreciate your patience while we looked into this.