Original Post — Direct link
I was randomly disconnected from an Unranked game and it didn't allow me to reconnect to the game, but it did let me find another Unranked game.
When I entered the new game Unranked they gave me a temporary ban for disconnecting from the previous one.
This is a disastrous error, how will it not allow me to recount the game and penalize me for the error of the game?

over 3 years ago - Ubi-Wan - Direct link
Hello there, Abuela-Chitera. I'm sorry to hear about this happening. If you frequently encounter disconnects, I'd recommend you complete these troubleshooting steps in order to clear your connection to our servers. Can you let me know if you've had trouble reconnecting to games previously?
over 3 years ago - Ubi-TheBerry - Direct link
Originally Posted by Abuela-Chitera
Yes, it has happened to me once before ..
Yesterday it happened again.
My internet connection is stable and I can't find a solution to this error.
Hey Abuela-Chitera,

Were you able to give the troubleshooting steps suggested a try?

As these are designed to ensure your connection to the game is as good as it can be, even if it's overall stable

Do you also recall receiving any error codes when being disconnected?