Original Post — Direct link

Is anyone having a problem with the mission " the masters " in the dawn of ragnarok. It keeps freezing on the same part and then turns the game off. I can't finish the game because of this is there away to fix it ?

about 5 years ago - Ubiflowessence - Direct link
Thank you for sharing this! Do you happen to have a video showing this you could share here also?
over 2 years ago - Ubi-Froggard - Direct link

Hey @tribulation5

I'm sorry to hear that your PS4 is shutting down sometimes saying its too hot and that the fan sounds loud sometimes. This doesn't sound like a game related issue I'm afraid, rather a console issue. It's not uncommon for PS4 fans to sound loud sometimes, especially due to their age and when playing much newer, heavy requirement games. As the PS4 is telling you it's getting too hot and shutting itself down, this is a way to protect itself from burning out completely and causing further damage to it. I would recommend to make sure your PS4 is in a well ventilated area, and also see if it can be cleaned a little, as the vents can get clogged with dust which could be causing an issue with the fans to not cool down the PS4 enough. You may also reach out to Sony support for further advice on what to do regarding those issues.

about 2 years ago - UbiKobold - Direct link

Hey there! Thank you AORUS2017 for suggesting a video, as this would help us to see this issue within AC Valhalla. For videos, you can post them to YouTube as unlisted and then provide the link here. Also, I have moved this thread to our Player Support section so that one of our agents can review this as well.

Thanks for your patience LooneyTick24814. 🙂

10 months ago - /u/Psyonix_Sofia - Direct link

Hi there! u/th3imsch is correct! We're aware that this is happening to folks that have recently updated their AMD, so I'd recommend following their advice.

Thanks for letting us know!