Could you tell us what the plan is? If you know, that is. I know you're responding to/trying to help one individual member. But I think the issue is that it looks like most of us haven't gotten the conversion. The conversion was promised, so it seems like a pretty big issue. Do we each have to individually report the issue/contact a Hi-Rez staff member?
We'll make a statement as soon as possible but we're discussing the best way to execute this. We appreciate everyone's patience!