Runescape

Runescape Dev Tracker




21 Dec

Comment

Hi Alistar696,

Please be advised that with the new payment system, it detects your country and applies the correct currency and payment methods for that location, which can not be changed.

To see the payment methods available to you, just have a look at the checkout after you have added the Gold Premium Club to your basket. If you are still stuck, send us a ticket here:

https://support.runescape.com/hc/en-gb/categories/200977401-Payments-and-membership

I really hope that this has helped!

**Seasons greetings**

Mod Loopey


04 Dec

Comment

Originally posted by MunchlaxParade

Hi thanks for the reply, the issue is I can not populate the graph with a skill to get the hourly xp logs.

First image showing that its affecting both the pullout tab and the ribboned tab. https://i.gyazo.com/9c8c4f6f892b5b7186e83d1feedf224a.png

Second image showing that a subscription is still active. https://i.gyazo.com/ce5b092126acd9cbb8d8e946b94b5a3d.png

Thankyou. Edit: prior to the update being rolled out soon it is still happening yes. I have to leave just before so cant check immediately after sorry.

ah is this an issue in game only (ie not on the website)? Does the graph look correct online?

Comment

Originally posted by MunchlaxParade

/u/Shaunyowns any help or statement on the matter?

Hi /u/MunchlaxParade - can you post a screenshot of the issue please? :)

Also is this still happening now?


02 Dec

Comment

Hey, so this can be tested further, can you submit a bug so our QA team can use your account info etc to troubleshoot out any bug here?

Submit A Bug


29 Nov

Comment

Originally posted by ponkyol

I bought it in february, can I keep it until then?

Sorry no, it'll be available until Dec 31st only - part of the bonus of buying early!

Comment

Originally posted by SARA_BIRDS

Will this require us to use a token?

Nah you'll just get the extras as part of the Premier Gold package.

Comment

Originally posted by IamDeathRS

It's due to your premier club 2016 2017 package expiring today, but as mentioned, we'll let you keep it up to the 31st Dec.

Why? People who bought 3 months and 6 months of VIP had their auras end many months ago. You should be consistent with everyone.

Gold Premier is a bit more special than Silver or Bronze, as you'll find in 2018. If you're gold, we're going to take better care of you.


28 Nov

Comment

Heya, yep, we spoke about this earlier today and we're looking to add both a 2h version and an off hand model for the blade. Keep an eye out for it :)

Comment

Originally posted by DeguRS

you mean 2017 ?

That's the one


21 Nov

Comment

Hi plsjagex,

I was saddened to learn about your account; please see this guide on hijacked accounts here:

https://support.runescape.com/hc/en-gb/articles/207217595-Hijacked-account

and then this one to help with recovering it:

...

Read more

11 Nov

Comment

Originally posted by Las7imelord

Most of them are probably Ninjas and not many know that well or the BTS team.

A fair few I recognise and a few I looked up and was like "Oh yeah I know them now".

I can just picture the Jmod running around the room going "Sign this" lol.

The majority of the Jmods on that concept art are from Player Support, apart from the couple exceptions. :)

Mod Cake.~


05 Nov

Comment

Hi pre_cook,

If you believe you have found a bug, please report it so we can investigate it! You can find instructions on how to submit a bug report on our Support Centre.

Thanks! Mod Ferret


25 Oct

Comment

Hey hey, Congratz on the kill :). How did you find playing on your phone?

Just want to say a few things. Yes we have NOT touched the Interface layout as of yet. We have some internal prototypes floating around which we are refining and will release at a later date.

You can move the Interface around the same as on PC. The only problem is that you need to be very accurate with your clicks. As it is your LIVE account you can head to the PC and arrange your layout, then when you go onto mobile it will remember it :) (joys of cross platform).

Any more questions, just reply and i'll try to answer them if I know how ;).


24 Oct

Comment

Originally posted by Gr3nwr35stlr

So is it basically just what you guys had at RuneFest and trying to get it out to a wider audience for more long term testing?

Pretty much yes. Apart from we have made some optimisations along the way to hopefully help make the experience a bit more friendly.

Which is why it is only being given to a few hundred players rather than the whole player base :).


21 Sep

Comment

Originally posted by [deleted]

They already did; here's a post from the 24th of May about it:

http://services.runescape.com/m=forum/forums.ws?415,416,560,65912445

/u/DarkImmortal seemed to have been the only one looking into it, from what I've seen so far. I'm not certain on any progress further than that forum post, but Mod Dark didn't seem too optimistic regarding success.

Nothing has changed since then unfortunately


11 Sep

Comment

Originally posted by RsStormy

thanks curse, but for me at least there is no longer an issue, turns out that the 2nd mural i unlocked i never actually inspected therefore the remaining 4 only had examines.

Ah ok cool, I didn't want to jump to conclusions but at least it's fine now. :)


05 Sep

Comment

Originally posted by RNGprelations

Hey thanks for the reply :) However, It still isn't fixed for me, Here's a gif of it still happening post update

It's not like it's a huge issue for me, the only thing I'm really concerned with is making sure the game doesn't actually think I have the flag set for Vitalis lol.

Thanks again /u/Mod_Asherz :)

It doesn't quite work that way. The interface just shows you information. All the stuff on the server will tick off correctly :) don't worry.


04 Sep

Comment

Originally posted by RNGprelations

/u/Mod_Asherz /u/shaunyowns any chance this could be looked into at some point? Seems really odd to me.

Hey guys,

So I believe this might be sorted with this update. Can you please let me know if it is not and I can investigate further :). It is more than likely that the server has gotten confused with were you are on the client so it thinks it should be pinning this one rather than the one you want.

Again let me know if this is still happening.

Asherz