Runescape Dev Tracker

@Cooper_Sulfate Hi, can you send over your RSN in DMs please? We'll have a look.

@TwistedZeon Hi, can you DM us your RSN please? We'll have a look.

@rs_drfloof @rsKirstine Don't hesitate to reach out to our teams via the following form regarding that Archaeology relic:

@xJ4MEZ @JagexSupport Hi, can you try to login? If it doesn't work, send us your RSN in DMs please.

@SIN08358872 Hi, can you send us your RSN in DMs please? We'll have a look.

However, this isn't the end of our journey. A small proportion of accounts require additional attention before we can restore them, and Aftercare will still be necessary to resolve outstanding issues for some of you.

📜 More info here:

The 7th and final wave of returning accounts impacted by the Login Lockout is now being released. Check your inbox or try to log in

📈 Almost all affected accounts have now been returned to the game.

@Dyeaddict1 The Rex Matriarchs will release Monday 19th April.

@Shadowedutopia No worries. Please submit a request via this form and we'll sort it:

@BenjeSkills Ah then please submit a request via the form in this page, we'll sort that for you:

@Shadowedutopia Thanks for your honesty! Are you sure you got more than you should? Impacted accounts receive the in-game goodwill bundle as well as a free month of Double Daily Keys to help make up those gains that were missed from not being able to log in.

@HelloItsAntony If you're missing items after getting your account back, please use this form:

@BenjeSkills Please log out with an inventory space free and log back in again to receive the Returned Package.

If it's still missing, contact us via this aftercare form:

@123SARGED @JagexSupport It's totally fine. Please use this form if you see anything missing on your account:

@g8rsgirl15 Welcome back!

You'll have to reorganise your bank but everything should be there. If not, please reach out to our teams via the dedicated Aftercare form:

This page highlights any frequently reported issues and concerns that have emerged since the restoration of accounts that were affected by the login lockout issue.

🔗FAQ:

If you're missing items or are experiencing unexpected behaviour in game after being restored, please reach out to our teams via the dedicated Aftercare form below.

📜

If you are missing your Returned Package, please log out with an inventory space free and log back in again to receive it.

The 6th wave of returning accounts impacted by the Login Lockout is now being released, marking our last wave of the day.

📈 About 88% of accounts are now restored.

We hope to have more than 99% accounts back in game by the end of tomorrow.

Our next wave will take place later this afternoon, should everything go as planned. We will let you know as soon as this has rolled out.

📈 By the end of today, we expect to have returned about 88% of all accounts.

Thank you for your continued patience!