about 1 year ago - AndrewT - Direct link
If you tried via both Nakama and Steam MP, this is either a local network issue at one end or the other, or a problem with that particular galaxy.

Can you start and play a new one okay?  
about 1 year ago - AndrewT - Direct link
A2ch0n said: We believe it is a server issue, depending on the player/transfer load the server has to manage at a given time. But of course we can't proof it. We can only check our own connections and the transfer rates we could theoretically get and it should be massively more, even at times where the transfer works quite fine.

And we play steam only.
Then it would seem like a good idea to try the Nakama option. Does that help you?  
about 1 year ago - AndrewT - Direct link
For the problem with Steam MP, you should make sure ALL their required ports are open (not forwarded, open) in all firewalls:
support.steampowered.com

Steam Support :: Required Ports for Steam

support.steampowered.com support.steampowered.com
I guess if there was a way to make the transfer rate faster it would be in the game already, rather than having to be enabled in some way. But out of my area of knowledge I'm afraid.