about 4 years
ago -
AndrewT
-
Direct link
That first screenshot indicates there's an antivirus app in the way, OR your Windows User Documents folder is not accessible for other reasons.
If you only have Windows Explorer, in the Windows Search box enter Ransomware. Enable Controlled Folder Access if disabled, then go into Allow Apps Through. In Blocked Apps there you may find this game or the launcher, allow them all through.
If you use any other AV app you'll need to do the equivalent there.
If none of that works, right click on Documents in the left column of Windows Explorer, just under This PC. Go to Properties, Location - what does it say in there?
If you only have Windows Explorer, in the Windows Search box enter Ransomware. Enable Controlled Folder Access if disabled, then go into Allow Apps Through. In Blocked Apps there you may find this game or the launcher, allow them all through.
If you use any other AV app you'll need to do the equivalent there.
If none of that works, right click on Documents in the left column of Windows Explorer, just under This PC. Go to Properties, Location - what does it say in there?