Original Post — Direct link

Before I decided to write, I did and checked all the steps that you suggest in this case. I have updated all drivers to the newest ones. Internet connection works fine (Internet via cable, not via wifi). Game files checked. It keeps crashing the game with Delta 3 bug after playing for a while. Can't play

over 3 years ago - Ubi-Swaggins - Direct link
Hey ootat,

I'm sorry to hear you're encountering Delta issues while trying to play.

The team is currently investigating this, to assist them can you please get in touch via our help website and provide a screenshot of your PS4 Network Connection Test results?
over 3 years ago - Ubi-Redbeard - Direct link
Thanks for getting back to us with that information, ootat.

Do you have a support case open with us already?
over 3 years ago - UbiKoreanBBQ - Direct link
Ah, great to hear! What was your resolution?
almost 3 years ago - Ubi-Nacho - Direct link

Hi there @JonyFury

Sorry to hear you're seeing this connection error, thank you for letting us know what steps you've tried so far.

Could you confirm for us if you were able to find and follow our The Division 2 specific troubleshooting guide? Can you also tell us if this happens at any particular time during gameplay, or does this seem to be random?

Thank you @TK105 for all of this additional information to help out here, it's much appreciated!

almost 3 years ago - Ubi-Nacho - Direct link

@tk105 Thanks for your help in this thread, and for taking the time to include some useful screenshots too.

Hopefully this can be resolved by following the advice already posted here. 🙂