Hey guys,
Our investigation is still ongoing for the General Anderson mission, including a new one opened for those missing it as part of Season 11.
@Jack_Jack - please understand that we, as the Support Team are not game developers, nor are we directly involved in the investigative process.
As a result, bugs such as this will not be resolved via an individual case as an investigation needs to take place and a wider fix needs to be released by the game team.
What you were advised in your case, of your details being passed on, was correct but please understand that it is all we can do at this stage until the team have shared any further details.
When such additional details are available, we'll share them here.
Thank you for your understanding and apologies for the inconvenience this issue has caused.