Original Post — Direct link

Two of my favorite emotes suddenly vanished from my inventory. "scout" and "hold please" are nowhere to be found. The issue arose at the same time that my ubisoft account seemed to have cleared all my data and was saying I had no games. Restarting my PC seemed to fix that issue but when I logged into the game, it started giving me messages about all this apparel that I already had. So it appears some of my player data got reset but for some reason it didn't give me my emotes back.

also, a while back a piece of gear was missing from my bag. i just assumed that I accidently deconstructed it or sommething but it may be related to this in some way.

about 2 years ago - Ubi-Mushy - Direct link

@Metal_Greg Hey there, sorry to hear you're missing some content! I recommend creating a support ticket so our team can look into this in greater detail.

@CCCP_Skwoch Please refrain from using offensive language and derailing other players' posts. Further violations of our forum rules will result in more serious consequences.

about 2 years ago - Ubi-Mark. - Direct link

Hello @Metal_Greg,

Thank you for the update!

I'm glad that the issue has been resolved for you.

Happy gaming and if you have any other questions, please let us know!

about 2 years ago - Ubi-Perseids - Direct link

@DutchLMB4ever Hey! Just to clarify, did you previously purchase the shush emote, and now it is missing? If so, would you be able to provide a video clip showing this so we can take a closer look? Once you have a video, please upload it to a website like YouTube as public or unlisted and share the link with us here. Thanks in advance!

about 2 years ago - Ubi-Dastan - Direct link

Hey @DutchLMB4ever thank you for clarifying!

In order to look into this closer to you, would you be able to provide us a video clip that shows the emote missing from your inventory? This way, we can forward it to the team to have a closer look!