Original Post — Direct link

There used to be a yellow fannypack on the apparel pants, but it was removed. The preview image on the outfit still shows it.
I really liked that fannypack..

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about 2 years ago - Ubi-DeskLamp - Direct link

Heya @SoulBrotherNr3, thanks for pointing this out!

Would you mind running through our basic PC troubleshooting steps if you haven't already? After that, I'll be able to send up a bug report to see what the deal is! 🙂

And if anyone else that stumbles upon this thread has any images of the missing fannypack from their end, I'd appreciate if you could upload yours as well!

about 2 years ago - Ubi-Greybeard - Direct link

Hey @SoulBrotherNr3 !

Sorry to hear you're unable to reach us! I've taken a look at our support-website, and it should be possible to attach files and start a ticket or chat (depending on time and region, chat may be unavailable).

Does the link not work for you?

about 2 years ago - Ubi-TheBerry - Direct link

Hey there @SoulBrotherNr3,

I removed your Case ID for privacy reasons, but I've been able to get those files from your case, thank you!

This has now been raised to the team to take a look at.

Should we hear any updates or need any more details, we'll let you know.

Thank you!