Original Post — Direct link
Good day to our amazing Devs,

Tonight while running the last NY mission for Keener on Heroic we ran into a bad bad glitch... Keener was IMMUNE, not just for a little bit, for like 15 min until we wiped and came back... There was no drone, he was just flat out immune.. We did notice that the only times we hurt him was in a roll or when he was jumping over something..

Oh and I forgot to mention, we had to do that last part multiple times because he was glitched every time?
I came in and did 5 attempts on him, but the 3 guys I was with had already attempted about 20 times, each time just deciding to wipe and start over, hoping the glitch would go away, sadly no luck... We EVENTUALLY were able to get him to spawn without the glitch and we had a great hard fight (as it should of been) with Keener and we all cheered when we took him down, it was sad to say, his glitch was very devastating...

Kaz
almost 4 years ago - Ubi-Ginge - Direct link
Hey!
Does this only happen under certain circumstances, or each time you try?
over 3 years ago - Ubi-Swaggins - Direct link
Hey folks,

I am sorry to hear you are all still encountering this.

The team have been notified and are investigating further.

Apologies for any inconvenience.
over 3 years ago - Ubi-Mark. - Direct link
Originally Posted by FazeYoYo46
Definitely not fixed (6th August 2020). 3 man team.

One of Keener's drones get's stuck inside a bush on the left side (as the players appear) on the ground level - behind one of the nodes you have to hack initially. It can't be targeted and can't be damaged by bullets, grenades, etc.

This happened twice in a row on the 6th, as well as once the week before (can't remember date) which led to us giving up and moving onto a different game.

This has totally spoiled D2 for me as we can't get back to DC until we beat him.
Hello FazeYoYo46, welcome to the forums!

This issue has been reported to the development team and it's being investigated. Once it's resolved, we are going to let everyone know through the patch notes. Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.
over 3 years ago - Ubi-Houck - Direct link
Originally Posted by Krilltok
Hiya
Does this have a fix yet I'm stuck in New York because I can't kill Keener as he is immune all the time. I'm starting to wish i'd never bought the expansion
Hi Krilltok!

I am sorry to say we are still looking into this.

Please do keep an eye on the official site for updates.

Thanks!
over 3 years ago - Ubi-TheBerry - Direct link
Originally Posted by FelMoBa
months have passed....updates have rolled out...and Keener is STILL The Highlander...correction: IMMORTAL
Hey there,

We'll let you know more information as and when we receive it, for now, the issue is still under investigation.

Sorry for any inconvenience!