Original Post — Direct link

im getting error everytime i try to purchase a legacy character tactical response helmet plz fix this and if possible please add striker helmet and striker glass to in game store


about 3 years ago - Ubi-TheBerry - Direct link

Sorry to see you're having this issue @sandgurung !

We haven't had any other reports of this particular issue.

Could you please give the steps in this PS4 guide a try and let us know if there's any changes?

about 3 years ago - Ubi-Viral - Direct link

@sandgurung Thank you for your reply. We have had no other reports of this happening to other players.

Reinstalling the game is one thing you could try indeed. We are unable to fix your game from our side sorry.

We will pass your feedback on about adding exclusive apparel sets from previous seasons to the store.

Apologies for the disappointment caused by not getting striker apparel sets.

Thank you for your time.

about 3 years ago - Ubi-TheBerry - Direct link

Thanks for getting back to us @sandgurung !

We'll pass this feedback onto the team!

You know where we are if there's anything you need more help with!

almost 3 years ago - Ubi-Milky - Direct link

Hello @krisisyaeger thanks for reaching out to us about the Tactical Response Outfit. We know previously that Xbox players would see the 'ERROR: Apparel store failed to process the request, please try again later.' message when trying to redeem this item.

Can you let us know what platform you are playing on and can you tell us if you were trying to purchase any part of this outfit individually, as only the outfit as a whole should be purchasable as a bundle?

In addition to these two questions, are you able to upload a screenshot or photo of this message and item to this thread?
(Please make sure any images posted directly to this thread, are under 2MB and 2000x2000 aspect ratio)