[2020] Projects not appearing

Hi guys,

Thank you for contacting us.

Just to confirm, do you have Warlords of New York or are you still playing in DC?

Originally Posted by LucNukem73
I also opened a ticket on that on the ubi website, I linked many pictures about that problem...

Hey there,

I can see you received a response to your ticket.

This issue has since been passed onto the team who are currently investigating this.

Sorry for any inconvenience!

Hello there guys!

I'm sorry about the delay. To help in our investigation, could you let me know if this is happening on your main accounts, or on alternative characters? If it is happening on an alternative account, are you able to access projects with your main account?

Are you receiving notifications that you have received new challenges, but none are appearing?

Originally Posted by LucNukem73
My main account... my alt as everything and there is always a message saying there's new projects...

Thanks for sharing this information, LucNukem73. I'll pass this onto the team.

If anyone else has encountered this issue, could you please provide the additional information for me? Thank you!

Originally Posted by LucNukem73
Its weird that other guy Ubi-TheBerry found my case few message up in this page...well here it is : CASE NUMBER : 12320098

Thanks for reply and help I really appreciate...

Thanks for sharing! I'll pass this information onto the team.

For other players who encounter this issue, I ask if you could please tell us exactly which projects (such as the daily/weekly etc.) you are missing, and please provide screenshots showing these projects as missing. Thank you!

Hello there guys!

I've been in contact with the game team, and they would like some more information to assist in the investigation.

Could you please tell us exactly which projects you are missing, and please provide screenshots showing these projects as missing. Thank you!

Originally Posted by LucNukem73
Well its not there so its hard to tell wich one I dont have but at least the daily quest is not there, all pictures in my ticket... And there is always a message saying there's new projects... at least for me... thanks a lot!!

Could you share your ticket number so we can take a closer look? Thank you!

Originally Posted by Cpop49
I finished the expansion this past weekend on my main account and only agent. While I was in NYC the projects section looked to be blank/was disabled. When I returned to DC the game informed me in the lower left that new projects were available so I opened it and only the projects for the base of operations, 1 for Haven, and dark zone/conflict are showing. The missing projects I had showing before going to NYC were the hard wired blueprint set (about 1/2-3/4 done), 1-2 exotics(don't remember which ones), daily/weekly projects for the Theater, and daily/weekly projects for the Campus.

Image link below of my currently showing projects. At the top you can see the notification that something new is in the section but only those six are showing. No way to scroll to any others if they are there.

https://ibb.co/gWyxn8x

Thanks for specifying the projects you had previously that are now missing, and for providing the image of your currently available projects. Just to confirm, as you mentioned you only have one agent - have you ever created any other agents previously that you since deleted? Can you also clarify for me whether you noticed this issue after any update in particular? (I'm wondering if it started for everyone in this thread at the same time, or if the impact has been staggered.)

Originally Posted by itay347
I have a similar issue. Here's a video:
https://streamable.com/pxmd1u

Please fix

Thanks for sharing this video! You directed me here from another thread - can you confirm for me here whether the issue with the stuck exclamation mark remains if you individually track each project on-screen? Or do you believe that you have some projects missing to cause this icon to remain, hence posting in this thread?

Originally Posted by LucNukem73
yes same as me and no Daily mission in your list... if you go on map you will see a mission highlighted that as a daily to run but not in list... like I said to them few times, might be the problem...

I've passed this comment to the dev team for their review - thank you.

Originally Posted by OutLore73
Wow.. this is still an issue after having been reported in this thread in March. For all we know it may have been reported before then lol

I think if they ever fix this, they need to provide the users affected with all the missed loot, XP etc. since March.

Thanks for your input on this issue, OutLore73. I can't comment on any potential compensation however what I can confirm is that this issue so far couldn't be reproduced, so such a consideration would need to be made following successful reproduction.

If you're experiencing the issue yourself, can you provide a video of it for review please?

Thank you for updates and continued reports.

The issue regarding the exclamation mark is currently being investigated and your clips / further information detailing this issue have been forwarded on as part of that investigation.

Likewise the team have been updated about the ongoing missing projects as these details may help them in re-producing it, so please keep the further details coming.

itay347 - The Looping Manhunt cutscene issue should now have been resolved, if you're still encountering this please let us know.

Hey there guys!

Thank you for taking the time to update this thread with your experiences and findings. I've passed on your reports to the team. It definitely seems that whether you own the season pass or not affects this issue, so this is useful information for the investigation.

Once we have new information to share, we will post it within the forums. We apologise for any inconvenience caused and appreciate your patience at this time.

Thanks!