Original Post — Direct link

The game played fine over the weekend, so just now I tried booting the game up and the first two times it crashed right at the Snowdrop logo, the third time it didn't even get that far.

over 1 year ago - Ubi-Froggard - Direct link

Hey @Ghost23exe

As it was working recently, I'd first suggest to have a look at seeing if you've had any Windows automatic updates install or if you have installed anything new that is running in the background or plugged anything new into the PC? If so, try reverting the updates or closing those down, or unplugging them.

over 1 year ago - Ubi-Galaxy - Direct link

Hey everyone

Just checking how are you getting on. Is the game still crashing?

If it does, could you please try to verify the game files? By doing this, we can make sure that the crashes are not caused by a corrupted file.

Please let us know if you need further assistance.

Thank you very much.

over 1 year ago - Ubi-TheBerry - Direct link

Hey guys,

As it's well known, we do have an investigation open regarding these crashes, but in the meantime some other steps players have noted as being successful in reducing crashes are;


Please let us know if either of the above help you at all.

Thank you!