over 3 years ago - Ubi-Keo - Direct link

@cerithala Thanks for the video, I have reported this to the development team to investigate.

I can see there is a quest objective marker on the screen in the video to kill the target, and all objectives have not been completed yet, can you get the points required from those objectives to obtain the gold medal? The other player in this thread experiencing the same issue was able to still obtain the gold medal even though the enemy was stuck.

over 3 years ago - Ubi-Keo - Direct link

@cerithala Thanks for the video, I have reported this to the development team to investigate.

I can see there is a quest objective marker on the screen in the video to kill the target, and all objectives have not been completed yet, can you get the points required from those objectives to obtain the gold medal? The other player in this thread experiencing the same issue was able to still obtain the gold medal even though the enemy was stuck.

over 3 years ago - Ubi-Keo - Direct link

@cerithala It is possible to complete that particular challenge without killing the main target with fire.

If you search on YouTube you can see examples of other players earning the gold medal. I think that the enemy that is stuck is just an extra one that has spawned there but has no affect on achieving the gold medal as the other player in this thread still managed to obtain the gold medal.

Could you also confirm if you leave the challenge and go back to it if the enemy is still stuck there? If he is can you try leaving the challenge, fast travel to another location then go back and try again and confirm if he is still stuck.

The development team were unable to reproduce the issue when they tested this.

over 3 years ago - Ubi-Keo - Direct link

@cerithala It is possible to complete that particular challenge without killing the main target with fire.

If you search on YouTube you can see examples of other players earning the gold medal. I think that the enemy that is stuck is just an extra one that has spawned there but has no affect on achieving the gold medal as the other player in this thread still managed to obtain the gold medal.

Could you also confirm if you leave the challenge and go back to it if the enemy is still stuck there? If he is can you try leaving the challenge, fast travel to another location then go back and try again and confirm if he is still stuck.

The development team were unable to reproduce the issue when they tested this.

over 3 years ago - Ubi-Borealis - Direct link

Thanks for letting us know more about what you've tried to get this enemy unstuck, @Cerithala. How often would you say that this enemy spawns in stuck on the scaffolding? As mentioned by @Ubi-Keo, the development team have been unable to reproduce this issue so far during their testing. If we know the reproduction rate, that could be useful for the investigation.

When you enter the area with this enemy in it, are they already stuck in the scaffolding before you approach them? Or do they become stuck during the combat? I'm aware that one of the skills in this challenge is Tyr's Kick, so it would be useful to know if using this ability causes the enemy to become stuck.

Thanks! 😊

over 3 years ago - Ubi-Borealis - Direct link

Thanks for letting us know more about what you've tried to get this enemy unstuck, @Cerithala. How often would you say that this enemy spawns in stuck on the scaffolding? As mentioned by @Ubi-Keo, the development team have been unable to reproduce this issue so far during their testing. If we know the reproduction rate, that could be useful for the investigation.

When you enter the area with this enemy in it, are they already stuck in the scaffolding before you approach them? Or do they become stuck during the combat? I'm aware that one of the skills in this challenge is Tyr's Kick, so it would be useful to know if using this ability causes the enemy to become stuck.

Thanks! 😊

over 3 years ago - Ubi-Viral - Direct link

@cerithala We are glad to hear that you managed to get gold. If you need anything else please let us know.

Thank you.

over 3 years ago - Ubi-Viral - Direct link

@cerithala We are glad to hear that you managed to get gold. If you need anything else please let us know.

Thank you.