Original Post — Direct link

I am returning to the game after not playing for over a year. I log in and my inventory and stash are nearly empty. I scroll thru my loadouts, almost all the gear is missing for each one. Did old gear get deleted in a balance pass or something? I'm very confused. I had tons of gear set pieces, and tons of saved guns, etc. None of them are in my stash or inventory anymore. The only thing in my stash is 31 mods, nothing else. There's like 25 things in my inventory, all pretty random and none of the pieces that made up all of my loadouts. I also dont have a ton of credits or crafting mats so its not like it was all broken down or something.

This is pretty discouraging. I was wanting to check back in on the game but don't even have enough of a build to play. What the heck happened?!?!

6 days ago - Ubi-Viral - Direct link

@beauknows147 Hey! Sorry to hear that you are missing items in-game. This does seem rather strange behavior.

Can you confirm what level of agent you are playing in-game?

Have you changed the platform at all since beginning to play?

Is all the content still missing even after a restart of the game?

3 days ago - Ubi-Nacho - Direct link

@beauknows147

Thank you for providing all of that information for us, it's much appreciated!

Would you happen to have any clips or screenshots of your inventory or specific items that were lost, before the gear went missing? We'd be interested in sending images/clips through to our game team, if possible.

about 15 hours ago - Ubi-Nacho - Direct link

Hi @DrunknBraindead

Thank you for also providing your report, sorry to hear you've also experienced a similar issue with your gear disappearing. We'd like to ask the same questions mentioned above;

  • Have you changed the platform at all since beginning to play?
  • Is all the content still missing even after a restart of the game?
  • Would you happen to have any clips or screenshots of your inventory or specific items that were lost, before the gear went missing?


@BeauKnows147 Not to worry, thank you for responding and letting us know. Regrettably we're unable to manually check specifically which items have gone missing. While we do not have the ability to restore missing items, we will forward this information up the development team for further investigation.






Recent The Division 2 Posts

about 17 hours ago - Ubi-Nacho