Original Post — Direct link

Ubisoft, please fix this game, over the last week my friends and I are unable to enjoy this game anymore because of multiple issues:
1. Game keeps crashing for one of us.
2. NPCs are just tanking and sticking to character and you can't get away.
3. 8 times out of 10, shield wint deploy, and if it does, it's too late.
4. NPCs can shoot through cover now.
5. NPCs can shoot you with smgs more than 2 blocks away with 100%accuracy and you can even see them, and their damage is ridiculous.
6. Enemies aren't rendering, when they come out a door, sometimes they come out and they are invisible, attacking you and there's nothing you can do because they can't be seen.
7. The NPCs are hitting way too hard now, it's overkill, dial it back to what it was before update.

This is out of control, ease fix these problems. We are veteran players and have been playing since launch and never have we had so anger in this game, we love a challenge but this isn't survivable anymore. Please do something about it!

about 2 years ago - Ubi-TheBerry - Direct link

Hey there @ob1sapprentice ,

Thank you for reaching out to us with these points.

Do you happen to have any video examples of any of these NPC behaviours that we can take a closer look into?

As for crashing, have any troubleshooting steps been attempted to see if they help reduce or resolve these?

Thank you!

about 2 years ago - Ubi-Froggard - Direct link

Hey @ob1sapprentice

If you create a new thread for each separate issue, you can post links to video's with each issue. It's best to have separate threads for separate issues to keep threads easy to understand and manage and allow other players to find them too.

For the crashing issue, we'll need to speak to you or your friend through a support ticket to look into this. You can do so on the links below: 

Live Chat (when available)

Twitter Direct Message

Facebook Private Message

Please make sure to provide your Ubisoft account username and email if messaging on Twitter or Facebook. 

about 2 years ago - Ubi-Milky - Direct link

Thanks for that ob1sapprentice, PS4 consoles should give you an option to record a clip using the share button on your controller, then your console will ask if you would like to upload this to YouTube or Twitter, where you can then share the URL link with us, for us to be able to view. 

When you are able to capture each one of the issues you describe, please make a separate thread for each issue, this will help us track each issue separately and report them to The Division team, as well as provide updates or ask follow-up questions, more efficiently. I will close this thread now to encourage the posting of separate threads for each issue. Thank you for your help.